How to set up your email account in Outlook 2013 / 2016 using secure settings (TLS or SSL)

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Home Knowledgebase Email How to set up your email account in Outlook 2013 / 2016 using secure settings (TLS or SSL)

1. Open Outlook and navigate to File -> then on the account information screen click on Add Account

2. On the Auto Account Setup screen select "Manual setup or additional server types" and click next.

3. On the choose service screen, select "POP or IMAP" and click next.

4. You should now be on the "POP and IMAP Settings" screen.

5. Fill in the details supplied in your welcome mailer to get started.

Note: for TLS support, you must choose IMAP as the account type.

For the incoming and outgoing (SMTP) mail server please use the appropriate details according to your account:

Server: Solid CP Server 1 (cp.gpdns01.co.za)
Incoming and outgoing address: secure.gpdns01.co.za or securemail1.gphs.co.za (new server)

Server: cPanel Server 1 (cpanel1.gphs.co.za)
Incoming and outgoing address: mail.mydomain.co.za (Replace mydomain.co.za with your domain name.)

6. In the Logon Information section, add the following:

User Name: info@example.co.za (your email address you created in your control panel)
Password: The password you created in your control panel.

Once you have all settings filled in, click on the "More Settings" button.

7. You should now be at the "Internet E-mail Settings" screen. Click on the "Outgoing Server" tab.

8. Under the "Outgoing Server" section, check the "My outgoing server (SMTP) requires authentication" checkbox, and make sure "Use same settings as my incoming mail server" is selected.

9. Navigate to the Advanced tab and make sure you have the following selected.

10. You can use the appropriate details according to your control panel:

SolidCP:

Incoming server (IMAP): 143
Use the following type of encrypted connection: TLS

Outgoing Server (SMTP): 25
Use the following type of encrypted connection: TLS

cPanel:

Incoming server (IMAP): 993
Use the following type of encrypted connection: SSL

Outgoing Server (SMTP): 465
Use the following type of encrypted connection: SSL

11. Then Click Ok. Then click the “Next” button on the "POP and IMAP Account Settings".

Outlook will now go through an email verification check, and if was entered correctly your email account will now be set up.